Frequently Asked Questions

Find answers to common questions about VerixEdu – your AI-powered study companion.

VerixEdu is an AI-powered learning assistant created by Codeverix Digital. It helps students prepare for exams such as KCSE, WAEC, NSC, CBSE, GCSE, IGCSE, and SAT by providing instant explanations, step-by-step solutions, and curriculum-focused support. Unlike generic tools, VerixEdu is tailored to real exam boards, making it a reliable companion for revision.

VerixEdu is designed for students, teachers, and parents across multiple education systems. Secondary school students preparing for national and international exams benefit most, but anyone seeking clarity in academic subjects can use it. Parents may also use it to guide their children, while teachers can integrate it into revision sessions.

Yes, VerixEdu offers a free version accessible to everyone. Students can ask questions, receive explanations, and explore basic features without paying. For advanced features, like personalized study paths and unlimited access, we offer a premium plan. No one is forced to upgrade — the free version remains available to all.

Unlike search engines or generic chatbots, VerixEdu is focused exclusively on academic success. Answers are aligned with real curricula and exam boards, ensuring relevance. The platform emphasizes step-by-step solutions, making it easier for students to learn concepts instead of just memorizing answers.

VerixEdu is a supportive study tool, not a replacement for hard work, teachers, or official textbooks. While it boosts understanding and helps students prepare more effectively, exam performance depends on individual effort, practice, and preparation. We make learning smarter, not effortless.

VerixEdu covers a wide range of subjects aligned with different exam systems, including Mathematics, Sciences, Languages, Humanities, and Applied subjects. We focus on KCSE, WAEC, NSC, CBSE, GCSE, IGCSE, and SAT standards. Each subject is structured according to its syllabus, ensuring the AI explanations match what students are tested on.

The premium plan unlocks advanced tools such as personalized learning paths, unlimited AI answers, detailed exam-style practice questions, progress tracking, and subject-specific insights. It is subscription-based and requires account registration. Students can start on the free version and upgrade anytime without losing their history or progress.

For the free version, you do not need to register. Anyone can access study materials and ask questions directly. For the paid plan, account creation is required to store your progress, manage subscriptions, and provide personalized features. Registration takes only a few minutes.

Yes. VerixEdu is optimized for both desktop and mobile browsers. Students can study on smartphones, tablets, or laptops without installing any special app. All you need is an internet connection and a modern browser like Chrome, Safari, or Firefox.

Absolutely. We take safety seriously by ensuring the content is curriculum-focused and age-appropriate. We do not display harmful material or irrelevant distractions. Additionally, our privacy policy and security systems protect student data, ensuring responsible use of technology.

We collect only minimal data necessary to operate the service, such as your email (for paid accounts) and subscription status. We never sell personal information to third parties. All communication is encrypted, and we follow strict privacy practices outlined in our Privacy Policy.

For the paid version, we support multiple payment methods, including mobile money (M-Pesa in Kenya), debit/credit cards, and PayPal. We aim to make payments simple, secure, and accessible to learners worldwide.

Yes. Subscriptions are flexible, and you can cancel anytime. After cancellation, you will continue to enjoy premium access until the end of your billing cycle. You may also switch back to the free version without losing your account.

Yes. Teachers can use VerixEdu as a classroom aid, a source of practice materials, or a way to guide students outside of school hours. Some educators also use it to design assignments or clarify challenging topics. It is a versatile resource for both teaching and learning.

If you face technical issues or have billing concerns, you can contact us via our contact page or email verixedu@codeverix.com. We also provide quick updates and support through WhatsApp (+254103741742) and social platforms like TikTok, Instagram, and Facebook.